FAQ

Splitting orders

We do NOT split two-pack or six-pack orders for shipping to multiple addresses.

Having trouble receiving your order confirmation?

Please take these steps to make sure your spam blocker doesn’t come between us.

1. Add our “from” address “info@pineapplemaui.com “ to your address book, safe list, or contact list.

2. Make sure you list us with your spam blocker, if you are using one.

3. If you stop hearing from us, check your spam or junk folder.

4. If you are still having trouble, contact the company that provides your email service (ISP) for help.

Thank you for taking the time to stay connected.

Gift Baskets

We do NOT offer gift baskets at the moment. 

Returns

Returns of fresh fruit are not possible. Sorry.

Refunds

If there are any quality problems or you have questions regarding a delayed shipment please contact the Maui Gold Pineapple Company office by calling (808) 877-3805 immediately or by e-mailing us. Please allow 48 hours for our staff to investigate your inquiry and get back to you. If you have already placed an order, please include the order number with your message.

Cancellations

Should you need to cancel your order please call us (808) 877-3805 immediately. Please have your order number handy.