We want you to be happy with your order.

If you would like to delay your shipment please place the order first,  then call us at (808) 877-3805  or e-mail us to provide your requested delivery date.

Phone: (808) 877-3805

E-mail: info@pineapplemaui.com

Our customer service office hours are from Monday - Friday 7:00 a.m. to 9:00 p.m. HST (Hawai'i Standard Time), excluding Thanksgiving and Christmas.

Support hours will be 8am-5pm on the following holidays: Independence, Memorial and New Year’s.

Please allow 48 hours for our staff to investigate your query and get back to you. If you have already placed an order please include your order number with your message.


Having trouble receiving your order confirmation?

Please take these steps to make sure your spam blocker doesn’t come between us.

1. Add our “from” address “info@pineapplemaui.com “ to your address book, safe list, or contact list.

2. Make sure you list us with your spam blocker, if you are using one.

3. If you stop hearing from us, check your spam or junk folder.

4. If you are still having trouble, contact the company that provides your email service (ISP) for help.

Thank you for taking the time to stay connected.